Dear Valued Customers,
We hope this message finds you well. We have an important announcement to share with you regarding our West Springfield, MA warehouse.
Due to unforeseen circumstances, including a wedding and the recent passing of our founder, the West Springfield warehouse will be temporarily closed. This decision was not made lightly, and we sincerely apologize for any inconvenience this may cause.
While the warehouse will be closed starting today (10/17/2023) at 3:00 PM, please be assured that we will continue to process your orders during this time. However, any shipments originating from our West Springfield location will be on hold until Monday, October 23rd, 2023, when regular shipping operations will resume.
During this period, we will be providing email support only. If you have any questions or concerns, please do not hesitate to contact our customer support team via email, who will be more than happy to assist you.
We understand the trust you place in us, and we are committed to ensuring your orders are fulfilled promptly once the warehouse reopens. We appreciate your understanding during this challenging period and extend our heartfelt gratitude for your continued support.
Thank you for your understanding and patience as we navigate through this temporary closure. Your satisfaction remains our top priority, and we look forward to serving you with the same dedication and commitment that you have come to expect from Danco Packaging Products.
Warm regards,
Samuel Mateo, Jr.
CEO, Danco Packaging Products
Affected Product Lines
| Product Lines |
|---|
| Stationery/Greeting Card Boxes |
| Plastic Packaging Tubes |
| Plastic Mailing Tubes & Caps |
| Zip Top Bags Marked “Clearance” |